Archive for November, 2010
Sudden hotness: Social + E-commerce = Social Commerce
Posted by Jose Mallabo in E-Commerce, Public Relations, Work on November 30, 2010
Amazing how hot the juncture between e-commerce and social networking has gotten. It’s simple, really. E-commerce is eating into the overall retail segment. And, marketers go where the crowds are. Right now those crowds are not on AOL or WPIX (except for this page about Victoria’s Secret). They’re on Facebook and Twitter.
I remember having some very heated dialogue over using ‘social commerce’ as a thought leadership position within the corporate PR program at eBay about 3+ years ago. I don’t recall what side of the argument I was on, but needless to say, despite the PR agency’s best efforts (you know who you are) to make it real, it took a Joe Pesci pen to the neck (Nicky in Casino) and never saw the light of day.
Until now.
Sudden hotness has arrived in that kink of a place where social and commerce are meeting.
After CyberMonday all the rumors were about Google to buy Groupon for $2.5 billion (Kara Swisher reports the offer is $5.3 billion). A colleague of mine asked if they’d call it Goopon? Heck, for that mountain of money, they can sponsor the TSA and rename it Gropeon. Today, Payvment announced a $6 million round of venture financing. In recent weeks Facebook has launched Deals to sit on top of its Places product. And, all you need to do is do a Twitter search for #CyberMonday to see how much traction commerce gets on Twitter.
So, while TechCrunch ponders if Amazon missed the boat on social commerce the reality is we all did. Or we would’ve called Nicky and his pen off back in 2007, created a Moto RAZR app for surfing the Urban Outfitters page on Facebook and retired on Black Friday 2009 on the speculation that Google was going to buy it.
Lesson of the day: A lot of the time the PR firm is right.
Update 1: Dec. 2: Groupon: In the days since Mashable posted the Google buys Groupon rumor, most of the banter has been about how sexy the deal is. Rumors about M&A are dead sexy and dramatic. But we all know that most deals don’t work. And the honeymoon usually ends quickly once the hot company gets ingested. I’m just happy someone is giving some sound analysis to this deal before it gets done. Thanks, Sucharita.
Update 2: Dec. 3: Milo.com: Having worked with eBay Classifieds Group before and while classifieds was being integrated into the eBay.com marketplace, I find this $75 million deal to buy Milo.com…fascinating. I have to figure it out in light of all the above, eBay’s constant refrain about mobile as well as it’s M&A history. More later.
-Jose Mallabo
Dog sits on cat.
Posted by Jose Mallabo in Friends and family, Funny on November 25, 2010
“Social Networking is a Stupid Fad!”
Posted by Jose Mallabo in Funny, Public Relations, Work on November 10, 2010
I hear that sentiment a lot since leaving Silicon Valley.
It’s a refrain that reminds me of the woman on the bus in New York who scolded me with her eyes for answering my Motorola StarTAC — a decade ago. She’s probably tuning her TV with bunny ears now. I get it — not everyone will get on the bandwagon. Cable TV in the US still doesn’t have 100% penetration. But –
– at some point quantity does become quality. Breadth and depth of use changes the nature or quality of something — and in this case it’s social networking and everything it touches.
- Facebook has north of 600 million members and is easily the most important force on the Internet for marketers of every kind.
- Twitter is closing in on 200 million members who are producing 90 million Tweets per day. That figure was 27 million just a year ago.
- LinkedIn has more than 85 million members and is ever so quietly disrupting the rusty recruiting industry while simultaneously pushing into enterprise commerce.
A lot of people will never network online, let alone write a blog about it. Having worked at eBay and LinkedIn and now sitting in an e-commerce company whose clients are pushing hard into social media, it’s easy to say that this is not going anywhere. It’s becoming the way people and companies communicate with each other. If anything the term “social networking” may be passe. The breadth of adoption and use cases for it may have blown by the term two or three months ago.
It’s not just about discovering where old friends and colleagues are anymore. It’s about exchanging ideas, knowledge, working collaboratively and even transacting commerce.
That my technology loathing friends is a marketplace. Marketplaces are the basis of communities, cities and dare I say empires. Google: “Roman Empire” or “Dutch trading” to prove me right. Remember it was New Amsterdam before the English said otherwise.
The big 3 networks (sound familiar?) are quickly replacing the phone, TV and soon the mall. If you don’t think that possibility is compelling. . . go home and tear the telephone out of the wall, dump the HD-TV in the pool and move to the plains.
I’ll be here in my marketplace.
- Jose Mallabo





