Dear BestBuy: #@$%!*9!?”


Dear BestBuy:

If you’re going to cancel my Christmas orders that I paid extra shipping to get well in advance of Christmas, please do me the kind favor of giving me at least 1 day’s notice before canceling it with no explanation.

I'm thinking that BestBuy's customer service is run by U.S. Airways

That order confirmation email you sent right after I plugged in my credit card information, led me to believe you were actually going to send me the product I paid my hard-earned money for.  There’s this thing in post-industrial society we like to call customer service. Let me go slowly. . . c-u-s-t-o-m-e-r. . . s-e-r-v-i-c-e.

If there's an alternative intepretation for "order being processed" and "estimated delivery date" I'd like to know. Stupid me.

You have my phone number. My email addresses (both of them.) You have my credit card info.  That’s more than my family has on me. Pick up that square thing on your desk and dial my number so I can at least try to fix it.

Instead, I’ll be finishing up my shopping at a Walmart or Target store tonight.

Thanks for nothing, WorstBuy.

-JoseMallabo

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